"OPPORTUNITIES WITHOUT BOUNDARIES"

TECHNOLOGY GUIDE

Maintaining an optimal workstation set up is key to providing the maximum service time and quality to the bands that our business supports. As an Independent Contractor, you’re responsible for obtaining, configuring and maintaining your own workstation. This guide is here to help you do just that!

CPU Speed: Dual-core 2.8 Ghz or better or Intel iclass or AMD Phenom X2 class or better

Hard Drive:  20 GB or more of available space / 60 GB or more of total space 

Memory: 4 GB of RAM or better

Operating System:  Windows 8/8.1 or Windows 10 

Standard Connection and Speed:  Hard-wired connection (no wireless) + Minimum 10 mbps download / Minimum 3 mbps upload

Monitor:  1280 x 1024 (SXGA) screen resolution / 1920 x 1080 (Full HD or 1080p) 

PLEASE NOTE: THESE REQUIREMENTS ARE MINIMUM REQUIREMENTS FOR THE USE OF THE ARISE PLATFORM ONLY. CERTAIN CLIENT PROGRAMS MAY HAVE INCREASED OR ADDITIONAL REQUIREMENTS. PLEASE REVIEW ALL OPPORTUNITY ANNOUNCEMENTS CAREFULLY FOR DETAILS REGARDING SUCH REQUIREMENTS.

COMMON QUESTIONS

What is the Voice Assessment and why do I need to pass it?

The Voice Assessment is a free and fast 10 minutes evaluation that is conducted over the telephone through an automated system. It measures your vocal quality and your ability to interact with customers over the phone.

Is This Real?

Our partner Arise has been in business since 1994 and has been featured on multiple news networks. Also, just ask one of the tens of thousands of Clients Support Professionals and you will hear a resounding 'Yes'.Our partner Arise was founded in 1994 in the US as a consortium between founders, Bell South Telecom and the State of Florida, with the intention of finding work for people with a disability in Florida. Arise pioneered the home based agent model and to date remains the ONLY company with agents as business owners. UK operation opened in 2008 and Canada in 2010. Currently, Arise boasts of over 50 clients representing over 50 million customers worldwide and over 26,500 agents worldwide (US,UK & Canada).

What does the work involve?

The work mainly consists of taking inbound customer calls involving customer service. You will choose the  client you wish to service and there can be an element of sales involved.

 

IB ID: 22331 | IBO@14STARSUK.CO.UK | 02920009636

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