"OPPORTUNITIES WITHOUT BOUNDARIES"

CUSTOMER SERVICE ADVISOR (HOME BASED)

We pride ourselves in providing exceptional customer service professionals to our clients and we are especially interested if you have customer service experience in any or all of the following industries:

  • Travel
  • Retail
  • Energy
  • Logistics
  • Telecommunications

ELIGIBILITY CRITERIA

  • MUST be able to pass basic skill based assessments.
  • MUST be able to pass a criminal background check.
  • MUST have a Personal Computer (PC) / Laptop (Monitor at least 15″) with wired broadband connectivity .
  • MUST have a dedicated fixed landline phone and headset for servicing.
  • MUST have a VOIP headset for training.
  • MUST be aware that as this is a self employed opportunity, Independent Contractors  will be responsible for paying own taxes.
  • MUST be able to dedicate 1- 5 consecutive weeks (this varies depending on the client) of your uninterrupted time to undertake an online based client specific certification class.
  • MUST meet the minimum age requirement (at least 18 years of age).
  • MUST demonstrate the right to live and work in UK.
  • MUST be customer oriented, self-motivated and self-disciplined.

MINIMUM REQUIREMENTS

  • Service a minimum of 15 hours per week, answering customer service and telesales calls for our partners 
  • Service from within a quiet place in your home, using your computer, your broadband internet connection, and your telephone on a dedicated land line

THE BENEFITS

  • Choose the hours you wish to service, and when from between 7am - Midnight, 7 days a week
  • Service from home 100% of the time.
  • Online and telephone support from experienced team members dedicated to supporting you.
  • 24/7 technical support service available to you.
  • There is a minimum of 15 hours per week required under the terms of the Statement of Work on most client applications. However you can work as many hours as you’d like.
  • Earn between £8.00 and £11 per hour with some service applications providing performance incentives and bonuses.
  • DBS check: £23 (Will be reimbursed after 90 days of service subject to meeting at least 97% or above commitment adherence)
  • Certification Class: £30 (Will be reimbursed after 90 days of service)
  • Location : Your home
 

IB ID: 22331 | IBO@14STARSUK.CO.UK | 02920009636

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